Provider Concierge Desk
Direct Physician HotlineDedicated priority phone assistance for scheduling conflicts, patient handoffs, and urgent clinic inquiries.
EMR Technical Support
Real-Time Telehealth DeskImmediate technical assistance for encrypted video rooms, digital prescription errors, and EMR vault sync.
Provider Relations Email
Response within 1 HourSubmit medical council credentials, update clinic affiliations, or inquire about payout cycles.
Clinic Network Operations
100+ Partner FacilitiesCoordinate with multi-specialty polyclinics, surgical suites, and partner diagnostic imaging hubs.
Direct Assistance for Practices and Independent Clinicians
Always Online • Practice Efficiency & Rapid Technical Assistance
Our dedicated provider relations desk assists clinics and licensed practitioners with calendar synchronization, patient queue management, billing integrations, and electronic health record vault security.
Provider ConciergeConnect with Provider Support
Have questions about credentialing audits, slot calendar management, or clinic hardware integrations? Our operations officers are here to help.
Practice Relations Headquarters
742 Evergreen Terrace, Medical District, Suite 500, New York, NY 10001
Provider Desk Operating Hours
Telehealth Operations: 24/7 Dedicated
Practice Account Managers: Mon - Sun: 7:00 AM – 9:00 PM EST
Send Us A Message
Submit your query and our provider relations team will respond within 1 hour.
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